How to be a great volunteer and get the most out of volunteering

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Before you click away thinking "Oh, how boring", just ask yourself if you are a volunteer. You might think you're not but you probably are. If you help at your child's school or preschool, you are a volunteer. School governors are the largest force of volunteers in this country. If you're on the PTFA, PTA or whatever it's called, or have even ever stood on a stall at a fete, you are a volunteer. If your child or children are still too young for school and you help at a toddler group, you're a volunteer - even if it's just putting out the chairs and tidying up the toys. If you've ever hosted a coffee morning at your house, you too are a volunteer. If you help at a child's sports session, dance school, cub pack or guide company, you're a volunteer. And they're just the examples I can think of that most parents are likely to do.

Volunteers are a huge force for good. If people didn't volunteer, then quite simply, lots of things wouldn't run so smoothly, or at all. They raise much needed funds for community projects and charities. But it's not all one way traffic. Volunteering can really help people develop new skills that can be transferred into the workplace, it can help improve confidence and give you a sense of belonging. Just look how well received the Games Makers were during the Olympics and Paralympics!

But how can you get the most of volunteering? Having been a volunteer, managing other volunteers, an employee working with volunteers, and still volunteering myself, I have some views on that and some tips you might like to consider.

1. Don't be scared to offer your services. People often look at voluntary organisations and think they have it all covered, but the fact is they may be struggling with people doing multiple roles and they just need a break. New volunteers with fresh perspective and enthusiasm are always welcome.

2. Consider what you have to offer and what you can commit. There are volunteering opportunities that may take a few hours every now and then, ones that can be fitted in around very small children and can be done from home, or ones that are restricted to an hour at the same time each week. Go for the ones that fit you and your lifestyle in the best possible way. Choose things you enjoy doing because you'll enjoy it more and that way, you'll do it for longer. There are voluntary roles out there doing lots of different things, and using lots of different skills. If you want to develop a skill, volunteering is a great way to do that if you can find the right role - your local CVS can help you find something specific if you are struggling to find something.

3. Don't be afraid to try different things, especially if you don't really know what it is you want to do.

4. Get training if it's offered. Some volunteering opportunities (I'm thinking Samaritans here) have a compulsory training course that you must complete. Others may offer regular but not compulsory sessions. Even if it's optional, it will benefit you and the organisation you're volunteering for to attend some training, even if it means taking a little time out. Usually, the organisation will pay for your travel so don't worry about being out of pocket. Even if there is not structured training on offer, ask if someone can show you what to do if you're not feeling confident.

5. Don't be afraid to admit if you've bitten off more than you can chew. This is one aspect of volunteering that, as a manager of volunteers, I struggle with regularly - people take on something they can't (or don't want to) do so instead of telling someone or asking for help, they just go silent, do nothing or very little and cause no end of problems. Be honest with yourself - and if it's not working out, ask for help, there is no shame in that. Nor is walking away if you really can't do it. People will appreciate your honesty. No-one is indispensable. No-one.

6. Don't be a martyr. Don't take on lots of different tasks or roles because it looks like there is no-one else to do them and sigh about how there is no-one else to do them. I have known at least one person who had multiple roles who ended up dropping them all because it was negatively affecting their relationship. They believed that there was no-one else to do those roles but there are now several people are doing the things they were doing alone before. If it becomes too much and is affecting your health or well-being, it's probably not the role for you. Be honest with yourself, and with others.

7. Don't allow yourself to be treated as a second class citizen. Employees are not a better class of worker - they are paid for what they do, volunteers do it for nothing. You're amazing. Employees are usually there to help you. Tell them what you need and they will usually do their best to provide that, within limits of course, because charities are not awash with money. Don't be afraid to give constructive feedback if you are encountering problems with what you do.

8. Understand your role. Being a volunteer doesn't mean you don't have responsibilities - some voluntary positions come with a lot of responsibility indeed. If you have a responsibility, do your best to fulfill them and just like at work, do let someone know if you can't, for whatever reason.

9. Have fun! Volunteering is something you do in your spare time so it'll feel all the more rewarding if you enjoy it. If you have meetings, make them fun whilst getting the business down. This usually involves cake. Or wine. Or both.

10. Just do it! You have nothing to lose. And if it doesn't work out, just try something else. As I said before, it can be extremely rewarding and improve both your skills and confidence. And you might even enjoy it too.

Good luck!

My MAD Weekend part 2 - getting Set4Sport with Judy Murray

Judy explaining Set4Sport to the parents

After a fab night on Friday at the MAD Blog Awards, I woke up on Saturday morning early with a dry mouth but thankfully, no hangover. (And no hiccups - I'd had hiccups for about an hour before I went to bed, but thankfully sleep cured them!)

After a shower and a breakfast, I said goodbye to everyone and left the hotel for London Zoo. Not your average venue to turn up at with a trolley case, but I had a purpose. I'd been invited to an event where Judy Murray, mother of Andy, was to demonstrate her ideas for getting kids active and practising the skills they need to be good at sport.

When I was first invited to this event, I knew I couldn't say no. I was in London anyway, so why not? I had time before my train to get there. I am a huge fan of Andy Murray as well. The only problem was that the children weren't able to come with me as they were still 200+ miles away at home.

On arrival at the venue, the Mappin Pavilion in the middle of the zoo, I went straight to find a place to put my case and coat. Who should be a few feet away but Judy herself. Within seconds, we were shaking hands and chatting. We actually got talking about Myleene Klass and how lovely she was. Then I told her that I had lived every moment of the US Open final that Andy had won just a couple of weeks before, and she told me that she got really worried when it went back to 2 sets all as she was worried he was going to lose. I can sympathise with that - you always want your child to do as well as they can in such situations and you want to protect them at the same time. Judy was really lovely and friendly - I felt she was as genuine and lovely as Myleene had been.

After a brief introduction, everyone started to try out the games that had been set out at stations around the room. This is when it became slightly odd for me as I had no children to watch, or play with so I just watched from the sidelines and generally felt a bit of a spare part. I don't have too many photos of the event because I didn't want to take pictures of other people's children but I did get one when the children were busy eating food.

The premise of Set4Sport is that when Judy's boys were young, she developed games to play with them and without realising, helped to develop their coordination skills. This was even before she trained to be a tennis coach - Judy is from a sporty family so it was just natural to her to play games with them.

The games in the programme help to develop what she calls ABCs - agility, balance and coordination, which are critical to all physical activities, as well as passing and catching for ball sports. Developing the skills at an early age gets children set for sport but also helps confidence and self-esteem, as well as learn how to set goals and challenge themselves. Everything is designed so that most of the equipment you need, you probably already own. Everything can be learned without going to gyms, clubs or without a trainer and so are very low cost activities.

Watching the children play the games set out reminded me of when my children used to go to a club called Storybook Sport which is very small and very local to us. Monkey was one of the first children to take part in classes and Missy Woo joined in, even though she was only two when she started. They only stopped going when they got too old. During the sessions, the group leader Scott would tell them a story and the children would be part of the story using standard sports equipment to do various activities involving running, jumping, hopping, throwing and catching. They loved every minute of it, and it definitely helped them as it was noted that they both had good coordination when they started school. I even managed to tell Judy about it during the latter part of the session when she came to ask me if I had any questions about the programme. I think Scott was amazed when I told him on Twitter a few days later that I'd told her about it!

After everyone had had fun trying all the games, they demonstrated how you could set up a tennis court at home using canes for the lines and tying some string or rope between two chairs for a net. All very simple, all very low cost. Even in a tiny room, children can learn how to control a ball with their racket. That is how two   Grand Slam winners (Jamie won the mixed doubles at Wimbledon, remember?) started out, so there has to be something in it.

I had to make a quick exit with my trolley case as lunch came to an end. Sadly, I didn't have time to explore the zoo like everyone else did, I had a train to catch from Euston. As I left and said goodbye to everyone, Judy said I looked like I'd just been sacked by Lord Sugar! I certainly did look slightly out of place walking through the zoo trying to find the exit trailing a case behind me, but I can report I didn't get into the back of a taxi to be filmed. It was definitely an amazing weekend - meeting two celebrities who more than lived up to their billing. The only disappointment was that the children were not there. They would have loved playing the games and the zoo, but it was not to be, plus they were back home having fun without me.

If you want to learn more about the Set4Sport programme, visit their website or you can download a free Set4Sport app from the App Store (for iOS devices) or Google Play store (for Android).